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  1. ZRent Support Desk
  2. ZRent FAQs
  3. Landlords / Property Managers

Landlords / Property Managers

  • Is there a ZRent user guide available? (Landlord)
  • How do I sign up for ZRent? (Landlord)
  • How do I create a new lease and invite occupants? (Landlord)
  • How do I add and verify a bank account? (Landlord)
  • What do I do if a lease is renewed or if there is a new lease for an existing property?
  • I am trying to invite a tenant but getting an error saying their email already exists. What should I do? (Landlord)
  • How do I check if an occupant signed up? (Landlord)
  • How do I re-send invitations to occupants? (Landlord)
  • How can I see if my occupants have scheduled payments? (Landlord)
  • How long does it take to process payments from occupants to landlords?
  • What do I do if an existing occupant changes units? (Landlord)
  • How do I edit a current lease? (Landlord)
  • How do I edit the name of a unit? (Landlord)
  • How do I add units to an existing property? (Landlord)
  • How do I view and edit a future lease? (Landlord)
  • What is the difference between signing up as a landlord versus property manager? (Landlord)
  • How do I sign up as a business? (Landlord)
  • How do I set up a property to collect condo fees? (Landlord)
  • Do my occupants get an email whenever their rent is due? (Landlord)
  • How do I collect late fees? (Landlord)
  • Can my occupants make a payment for anything other than rent? (Landlord)
  • How do I delete or remove an occupant? (Landlord)
  • Why do some of my units show payments scheduled for the future and other units don’t? (Landlord)
  • How do I view my payment history? (Landlord)
  • What happens if my occupant’s ZRent payment gets returned? (Landlord)
  • Will I receive a report showing the occupant payments? (Landlord)
  • What does the dashboard color coding mean? (Landlord)
  • Can I use multiple bank accounts to collect my payments through ZRent? (Landlord)
  • Can I delete my bank account? (Landlord)
  • Why do I need to provide my social security number? (Landlord)
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